Incident Management Process

Incident Response Runbook This guide is meant to outline the process for running a common incident response. It ensures that we are working on the right problem, keeping all stakeholders informed, assigning focus roles, and discovering the root cause or at least mitigating the issue. Incident Priorities P0 (Critical Incident) A P0 incident is a complete outage or a severe degradation that affects all customers and requires immediate attention. P1 (Major Incident) A P1 incident refers to a customer-visible outage that interrupts the functionality or behavior of the platform....

October 26, 2021 · 4 min · 802 words · Me

NFT IDEA to Customers with a Product built-in

Problem An award given should be proveable even if that physical representation of the award was lost, yet if the physical object is lost did the award every really exist. Solution NFT Having a way to represent ownership to digital content on the web is a very powerful feature. The decentralized nature of the blockchain or what I like to call very slow peer-to-peer databases gives that implicit trust that a smart contract was minted and cannot be changed, thus can represent ownership....

October 19, 2021 · 5 min · 859 words · Me

Tailscale Kubernetes

Last year I wrote a quick docker image and helm chart to install tailscale into your Kubernetes cluster. My particular use case was reaching devices between multiple colliding networks from the cloud to a physical location someplace around the world. Tailscale is perfect for this use-case, and putting together that project was fun and informative. Today I read this post by Maisem Ali and Maya Kaczorowski. A fantastic combination of features and abilities that make reaching services in a Kubernetes cluster easy....

October 13, 2021 · 1 min · 104 words · Me

Some Thoughts on Github Hugo

GitHub pages is new for me and I was not aware that the contents of GitHub pages site can be based on branches and path combos. Using the GitHub action and reading the documentation, the action to build is on main. Main is the default branch. The action also executes hugo and publishes the hugo generated site to the root of the gh-pages branch. As a result, a silent step that was needed to automated this blog post....

October 12, 2021 · 1 min · 112 words · Me

I want to write an informative log ...

In the past, I ran a blog at mysqldba.blogspot.com, but I started to move in different directions away from just the database layer but focused on truely the entire stack. I am doing much more than MySQL, but I still keep up to date and use it in my personal projects. Since I moved into the entire stack, I basically gave up my focus and to an extent my expertise in mySQL....

October 12, 2021 · 1 min · 107 words · Me